At Lux Aeterna, your comfort and satisfaction are our top priorities. While we do not offer refunds for purchased services, we understand that circumstances or preferences may change. If you decide not to proceed with your originally booked service, you are welcome to select an alternative service of equal value.

To ensure we can accommodate your request, please let us know before your scheduled appointment time. Our team will be happy to assist you in choosing an option that best suits your needs, subject to availability.

We value your trust and look forward to providing you with an exceptional experience.

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